Rapido Feature Idea

Feature concept

Add a stop after you book

A concept for the Rapido ride app: let riders add a stop to a ride they have already requested, see the new fare first, and keep their captain. Two small fixes to the booking and orders screens come with it.

Today vs the idea

What Rapido lacks, and what changes

Once a ride is requested, the rider is locked in. Left is the live app today. Right is the concept.

1. The Active Order pill

It is the only way back to the order, but it sits on top of the booking screen.

Today
Rapido today: searching screen with the Active Order pill floating over the sheet
  • The pill floats over the sheet and hides content.
  • The route can be read but not changed.
  • An ad fills the space below the fare.
Idea New
  • Active Order is a row above Total Fare, so nothing is covered.
  • The route card lists Pickup, Drop and an Add a stop row.

2. Changing the route after booking

The drop is fixed. To stop somewhere on the way, a rider has to cancel and rebook.

Today
Rapido today: after booking, the only options are adding extra fare or another service
  • After booking, the options are to add ₹20 to ₹50, or add another service.
  • No option to add a stop.
  • The pill covers part of the fare message.
Idea New
  • Search shows places along the route, each with extra minutes and extra fare.
  • One confirm screen shows the old and new fare. The captain keeps the ride.

3. The Active Orders list

Opens from the pill. Today it tells the rider very little.

Today
Rapido today: Active Orders list with a single order and a large empty area
  • One line per order: service and pickup address.
  • No timer, ETA or PIN until the order is opened.
  • Most of the screen is empty.
Idea New
  • Sorted by urgency: captain arriving (with PIN) first, then searching, then parcels.
  • Status band with ETA or timer on every card.
  • One main action per card. Add stop and Cancel are secondary.
  • Parcels and rides together, with the services footer kept.

How it works

Where a stop can be added

A stop has to sit on the way, so the detour stays small and the captain's ride stays predictable.

Pickup Drop Stop 1 Stop 2 Too far from the route Behind pickup Past the drop Shaded band = corridor, up to 1.5 km or 10 min of extra travel
AllowedNot allowedCorridor
RuleHow it works
Along the route onlyA stop must be between pickup and drop, inside the corridor. The drop never changes.
Corridor sizeUp to 1.5 km or 10 min of extra travel versus the original route, whichever is reached first. Starting values, to be tuned.
How the rider picksType a place name or tap the map. Results come from inside the corridor, best match first, each with extra minutes and extra fare.
Outside the corridorShown greyed with the reason (for example, "Too far from your route") and cannot be selected.
How many, and in what orderUp to 2 stops. The captain visits them in route order, from pickup to drop.
WhenFrom the moment the ride is requested until the captain starts it with the PIN. After that, Add a stop is hidden.
FareThe price of the full route through the stop, shown before confirming (old fare struck through, new fare, extra distance and time). First 3 minutes of waiting at a stop are free. Removing a stop restores the original fare.
CaptainSees the new route and fare before accepting. If they decline, the ride continues without the stop.

Scope

What version 1 covers

Kept small so the idea is easy to follow.

InOut
Up to 2 stops, between pickup and dropMore than 2 stops
Cab, Auto and Bike ridesParcel, shuttle, metro
Add or remove a stop until pickupChanging the drop point
Stop search limited to the route (within 1.5 km or 10 min of it)Addresses far from the route
Fare for the full new route, shown before confirmingNew surge or boost on the change

Design

Walk through it

Tap inside the phone, or use the steps. Pick any stop in step 2 and watch the fare change.

    Concept mock. Stop names and fares are examples.

    Searching for a captain0:48
    Total fare
    ₹157
    Trip details
    Pickup
    Outer Ring Rd, Bellandur
    Drop
    Irani Std. Tea, HSR Layout